Premium Patient Care
With Microsoft Health Bot
Healthcare Digital Transformation
Accelerate digital transformation of healthcare by teaming up with the Microsoft Health Bot Service. It allows you to offload basic routine tasks to an intelligent pre-programmed computerized system. Healthcare professionals can focus on what they’re best at and spend more time treating patients.
Business Advancement
Digital technology allows healthcare providers to deliver a better patient care experience. Invest in the right digital tool that can improve both operations and finances will bring tremendous value to your organization.
01.
Cost
Saving
Automating repetitive and low-value tasks such as appointment bookings, provide opening hours and fill in patient forms can decrease service cost per patient.
02.
Improve
Efficiency
Organization staff will be able to complete tasks with less time and effort. Improving clinical workflow empowers professions to deliver better patients care.
03.
Boost Patient
Retention
Acquiring a new customer is 5 to 25 times more expensive than retaining an existing one. Our goal is to enhance patients’ satisfaction to raise referral volume.
04.
Drives Revenue
Growth
Companies that adopted AI has boosted profitability and increase efficiency. On average, organizations will see a 6.3% direct revenue gain after implementing AI.
05.
Competitive
Edge
Upgrade your online chat to Microsoft Health Bot Service can differentiate your organization from other clinics and remain competitive.
06.
Secure and
Compliant
The service aligns to the highest security and compliance with globally recognized standards: HIPAA , ISO 27001, 27018, and CSA Gold and GDPR.
24/7 Availability
Research has shown that 59.3% of patients need clinic support after business hours. AI chatbot works 24/7 to offer immediate attention.
Multi-task Performer
Don’t let your patients wait in line to speak with you. A chatbot can serve all online visitors at the same time.
Task Automation
Automate appointment scheduling and conversations enables patients to enjoy the freedom of a self-serve platform.
Digital Triage
Patients can describe easily triage symptoms, and the bot can instantly suggest to the users how to react with its built-in medical protocol data.
Multilingual Support
Personalized online conversations and provide better care to patients by speaking their native language. The bot understands over 70+ languages.
Omni-channel
Provide support simultaneously, reach your patients through different digital channels such as SMS, WhatsApp, Facebook Messenger and other platforms.
Built-in healthcare intelligence
The Microsoft Health Bot comes with built-in healthcare AI services. Such domain-driven intelligence, coupled with language understanding on medical terminology, creates a distinct advantage.
Customizable and extensible
Healthcare organizations can customize the functionality and extend it by integrating with pre-existing systems for scheduling and EHR accessing.
We Offer End-to-End Services
Meet and greet with Q&A
Create a custom Microsoft Health Bot Service that fits your clinic’s needs
Agglomerating Health Bot Service, LUIS, and QnA Maker
Supplying a FREE custom branded web chat
The bot will be integrated with your CRM to personalize customer interactions
Conducting training on operations for staff
Maintaining and enhancing the bot for continuous learning
Who Can benefit
The future is bright of utilizing the Microsoft Health Bot Service in the healthcare industry. Here are only a small group of businesses named, but AI technology is a helpful digital tool for all medical clinics. Connect with us if you are interested in adopting an intelligent health assistant.
The Tech Behind
To fully unlock the potential of the Microsoft Health Bot Service and serve you better, it requires integrating third-party content with Microsoft trusted partners and a custom conversational webchat frontend. It’s a multi-layered, in-depth technology that requires a high level of developing skills. IdeaNotion team will handle the back-end technologies, so no coding is needed for our clients. The ultimate goal is to bring a customizable and extensible bot for your organizations.
